Your account may require that you use special settings such as Secure Sockets Layer (SSL) to connect, or that you override the default port.Ĭause: Your network requires a proxy server to connect with the mail server.
#Outlook for mac authenticated smtp how to
If your account still does not work properly, check with your email service provider for details about how to configure your account in a mail application. Make sure that you have entered the correct email address, user name, and password. Solution: Verify that your account user name, password, and other settings are correct in Account preferences. Each Internet connection that you use may have a firewall with its own restrictions.Ĭause: Your credentials or account settings are incorrect. Note: If you use a laptop computer in multiple locations, such as at home and at work, the SMTP server that you use in one location may not work in other locations. In the Outgoing server box, enter the server name or address. If you have the address of an alternative SMTP server, enter it in your account settings. Solution: See if your ISP or network administrator can provide an alternative SMTP server to use for your POP or IMAP account. On the Authentication pop-up menu, select the authentication type, and then enter your credentials as necessary.Ĭause: Your ISP or network has a firewall that blocks connections to your email service's outgoing mail (SMTP) server. Under Outgoing server, select More Options… In the left pane of the Accounts dialog box, select the account. If you verify that all your account settings are correct, but you still can't send messages, try turning on SMTP authentication. Some email services, including iCloud mail accounts, require authentication for their SMTP server. Solution: Turn on SMTP authentication for the POP or IMAP account. Cause: Some POP and IMAP email accounts use an outgoing mail (SMTP) server that requires authentication. On the Outlook menu, make sure that Work Offline is not checked.
#Outlook for mac authenticated smtp mac os
For information about checking the status of your network connections, see Mac OS Help. If you are on a local network, see whether you can access intranet sites.
Use a Web browser to see whether you can access Internet sites. Solution: Make sure that your computer is connected to the Internet or your network. Cause: Outlook doesn't have a connection to the Internet or your network. Note: Are you using Outlook for Windows? Visit I can't send or receive messages in Outlook for help.
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